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FNBO review: Jennlem's Personal Finance Blog
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FNBO review

June 15th, 2007 at 09:27 pm

As I mentioned in an earlier post I found the First NAtional Bank of Omaha online. The account is currently offering 6.00% interest until September.
So far I am having luke warm feelings. While the interest rate is good I dont feel like it has a very user friendly feel. Unlike ING you don't get a day by day running total of interest accrued. I really like that about ING. I have also gotten a few emails basically stating that they could suspend the account at anytime if any suspicious activity was suspected.
I also felt the sign up process was a bit bulky and I feel like it atkes too long to have money show up in the account.
I only have about $100 in the account and I may not add much too it. I have a feeling I will also be closing it after September.
The review is in no way a professional opinion, just mine.

4 Responses to “FNBO review”

  1. Aleta Says:

    I was surprized to learn that that don't do POD ( pay on death). They say they are working on it. I'm not happy about that aspect of it.

  2. Lee Knouse Says:

    I had a very negative experience with FNBO. I think that they are going to go the way of NetBank.

    I called up customer service to ask a question about a fee that I incurred on the account and was met by a disturbing amount of resistance. I could not believe how rude they were. To top it all off, I asked to close my account, and the rep said, "Sure, I will get that taken care of for you," and hung up! I was shocked.

    I think we will see this portion of First National Bank of Omaha go away VERY soon. Poor interface, poor customer service....not much going for FNBO Direct after their teaser rate goes away.

  3. Leah Says:

    Do not go with this bank. I had the same experience with FNBO with a merchant solutions account. I got hit with a $250. early termination fee even though I used them since 2003. After three years they renew you yearly and if you cancel you get the fee. I was stunned. Read the fine print. When I asked to speak with a manager I was denied and got hung up on when I complained.

  4. Aleta Says:

    What is a merchant solutions account?

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